Welcome! How can we help you?
Waiting On Your
RYZE Order?
Support 24/7
How You Can Reach Us
Our dedicated customer service team is led by our trusty receptionist Alex and Co-Founder Andree. Whether you have a question, need help with an order, or just want to say hi — we’re available 24/7.
Start a live chat with us anytime, and we’ll do our best to get back to you within 24 hours.
You might first hear from Rye, our helpful mushroom mascot, who can answer common questions. If your request needs a little extra care, we’ll make sure it gets passed along to a member of our team.
RYZE FAQS
Frequently Asked Questions
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You can manage and cancel your subscription through our customer portal. You can access your portal by signing into your account here. If you have not created an account, please first create one with the email address you used to purchase RYZE.
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Orders typically arrive within 3 to 7 business days. To track your order, please add your order number into our tracking system found above.
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You can update your delivery frequency, change products, or update your shipping address directly in the Portal. You can access your portal by signing into your account here. If you have not created an account, please first create one with the email address you used to purchase RYZE.
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Your order may already be on its way. Chat with us to check if we can intercept it before it ships. If we’re not able to, once it arrives, we’ll provide a free return shipping label so you can send it back. You’ll receive a full refund once the return is processed.
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If you would like to return an item to RYZE, you must contact us within 30 days of delivery of your item to request a return shipping label. You can review our full return policy here. Let us know if you have any questions!
Starting Your
RYZE Journey?
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At this time, we do not offer a free trial, but you can purchase a bag one time by visiting our Shop on Demand page. If you are not satisfied with your RYZE blend, we have a 30 day money-back guarantee. Read more about return details.
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Most people notice a difference within a few weeks, but it can depend on your body and routine. The power of our adaptogenic mushrooms takes time to work its magic. Drink RYZE consistently for 2-4 months for best results.
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You can drink as much as you can! In fact, we recommend 2 cups of RYZE blends a day at least to start to accelerate the effects of the mushrooms. After that, you can settle on an amount that feels right for you and your body.
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If you’re on any medications, it’s a good idea to chat with your doctor to be on the safe side!
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While we think the mushrooms in our blend are perfectly magical due to their health benefits, no they are not psychedelic or magic mushrooms and they will not make you trip. With over 10,000 species of mushrooms out there, medicinal (or functional mushrooms) are distinct from magic and have absolutely no psychedelic effects whatsoever.
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Yes! Our shade-grown, organic arabica coffee is grown in Mexico. After carefully roasting and brewing the beans, our coffee is spray-dried into a pure instant powder before being added to our formula. It yields just 48mg of caffeine per cup of RYZE.
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While it is perfectly safe to consume our product during pregnancy or while breastfeeding, we always recommend consulting with your physician before repeated use.
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We may be biased because we like to drink RYZE all day long. However, we recommend it first thing in the morning to get your energy levels up, your focus turned ON, and your happiness at an all time high. It's the perfect way to start the day. It also works amazing as an afternoon-pick-me-up. Not at all harsh like coffee, its calm energy takes you smoothly right into the evening hours.
